Differences

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--- candidate_processing [2020/01/14 14:16]
70.132.177.124 [Candidate Processing]
+++ candidate_processing [2021/01/14 18:42] (current)
70.132.177.124
@@ Line 70: / Line 70: @@
 | Beverage    | WATERB    | A beverage is allowed in the testing room. Beverages must be in a transparent spill-proof sports-type bottle with a spout.        |
 | Extra Time - 30 Minutes   | ET30MN | Receives 30 minutes of additional time. |
+| Extra Time - 1 Hour   | ET01HR | Receives 1 hour of additional time. |
 | Extra Time - 50Percent Exam Time   | ET50PT    | Receives an additional 50% of original time.        |
 | Extra Time -100Percent Exam Time    | ETXXPT     | Receives an additional 100% of original time.       |
@@ Line 127: / Line 128: @@
 ===== Re-Testers =====
+There are three types of re-testers. Each type must be handled differently.
-If a candidate is a retester, change the AuthorizationTransactionType to “A” and change ExamAuthorizationCount to 2. Check the EligibilityApptDateLast and LastUpdate is correct according to the processing sheet. This will be the candidates, expiration date (EligibilityApptDateLast) and the date of the file upload (LastUpdate). The (clientauthorizationID) must be unique. The candidate must have the same Client Candidate ID or a new account will be created and the candidate will not be able to schedule their exam.
+  * Candidate needs eligibility window to be extended
+    * If candidate has NOT yet taken an exam and needs an extension to take the exam but they need to take it outside the eligibility window, then we need to alter the AuthorizationTransactionType to "U" then update the EligibilityApptDateLast depending on approved date by PM.
+  * Candidate started but was unable to finish exam
+    * If a candidate went to the exam was unable to finish (clicked the wrong button causing them to get kicked out of the exam; fire in the building, etc.), the candidate will need a new EAD file uploaded to Core FTP – only with approval from PM first. In the new EAD file, change the AuthorizationTransactionType to “U” and change ExamAuthorizationCount to 2. Update EligibilityApptDateLast according to PM.
+  * Candidate took exam, failed, and is taking it again
+    * If a candidate is a retester, the AuthorizationTransactionType should be “U” and ExamAuthorizationCount should be “1”. Check the EligibilityApptDateLast and LastUpdate is correct according to the processing sheet. This will be the candidates, expiration date (EligibilityApptDateLast) and the date of the file upload (LastUpdate). The (clientauthorizationID) must be unique. The candidate must have the same ClientCandidateID or a new account will be created, and the candidate will not be able to schedule their exam.
 ===== Candidate Communications =====
@@ Line 150: / Line 155: @@
 A [[https://cpshr.sharepoint.com/teams/PearsonVuePilot/Shared%20Documents/Forms/AllItems.aspx?viewid=33822117%2Dcf80%2D46a8%2Db428%2Dece7e1203c62&id=%2Fteams%2FPearsonVuePilot%2FShared%20Documents%2FGeneral%2F4%2E%20Candidate%20Processing%2FCandidates%2FScheduling%20Screen%20Shots|range of other helpful features]] are also available to candidates through the candidates' Pearson VUE accounts.
-===== Results Processing =====
-More information to come at a later date. If interested, contact ALan Tomassetti.
-===== When Updating Exams =====